Call the toll-free number 800 437678
The TARI Desk, available both locally and online, is available to citizens and businesses domiciled in the Municipality to activate, modify or terminate their user account, but also to collect cards, bins and bags.
It is located in Bergamo, Via Suardi, 26, at the A2A Utilities Hall. Access is by reservation only as follows:
Do you prefer to manage your practices online? You have two possibilities to consult your bills and use other services from home:
Access the online Desk at any time using the credentials on the received TARI notice
The TARI Desk is open to citizens on weekdays at the following times:
from 8:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 4:00 p.m.
Changes, complaints and requests relating to your home, as well as the collection of kits, cards and bags. A single place to help you perform all administrative and other tasks concerning your waste management user account:
Submit claims for new occupation, termination, changes in surface area, change of use of premises and receiving information on the TARI
Request a new dedicated card, if lost, stolen or deteriorated, in order to collect bags from dispensers (dwellings where the user is not a resident and non-domestic users).
Complaints, with the required documents, may be:
Alternatively, call the toll-free number 800 437678 operating from Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 8 a.m. to 3 p.m.
You can also visit the Municipality of Bergamo website where you can find detailed information and all the forms.